Healthy DC Plan Benefits, Services, and Programs

AmeriHealth Caritas District of Columbia (DC) enrollees enjoy great benefits and services. We are committed to providing you with access to quality health care and exceptional enrollee services.

Here, you can view:

For more information about your benefits, refer to the Healthy DC Plan enrollee welcome page for key documents and resources.

If you have any questions about your AmeriHealth Caritas DC Healthy DC Plan benefits, you can call Enrollee Services at 1-844-214-2470 (TTY 711).

 

Enrollees, get extra help in the Enrollees Portal.

Take health quizzes. Change your PCP. Set medicine refill reminders. Log on to the portal today.

 
 

As an AmeriHealth Caritas DC enrollee, you are not responsible for paying medically necessary covered services provided by an AmeriHealth Caritas DC provider. If you receive a bill, call Enrollee Services right away at 1-844-214-2470 (TTY 711). They can tell you why you were billed.

If you receive a bill

Here are some ways you can help avoid receiving a bill for medical services:

  • Always carry your AmeriHealth Caritas DC enrollee ID card with you. We recommend all enrollees download the AmeriHealth Caritas DC mobile app, so that your enrollee ID number is conveniently available from your smartphone.*
  • When you go to a hospital, provider’s office, or pharmacy, show your enrollee ID card to the person who checks you in to make sure they have the correct information
  • Make sure your provider has the correct birth dates for you and your children who are AmeriHealth Caritas DC enrollees. Also make sure your sex is accurately listed. Any error could cause you to receive a bill by mistake.

If you have questions or need assistance, please call Enrollee Services at 1-844-214-2470 (TTY 711), or look for answers in the Healthy DC Plan Enrollee Portal.

*Messaging and data rates may apply.